Terms & Conditions of Hire

Sydney Party Limos PTY LTD (herein referred to as “The Company”)

Missing or Damaged Equipment or fittings to the vehicle:
• If there is any deliberate or malicious damage done to the vehicle, then the repair will be quoted at a cost with an additional administration fee charged by Sydney Party Limos Pty Ltd.

Repairs to Vehicle:
• Any repairs that are required will be appropriately quoted and repaired by a qualified repairer.

Missing or Broken Glasses:
• There will be a surcharge of $15 for each glass that is deliberately broken whilst the car is being hired. (Champagne flutes and tumblers)

Cleaning Fee:
• Any additional cleaning fees due to inappropriate or irrational behaviour will be charged at a flat rate of $300. (This includes carpet steam clean and interior wash down of vehicle.)

Payment Details:
• 30% deposit or an agreed amount between the company and the hirer of total cost is to be paid upon confirmation of booking. The balance is due on the day and at the beginning of hire in cash to the driver, or prior to hire, unless pre-arranged with management.
• Cash, postal order and bank cheque transactions are fee free. Credit card transactions attract fees as follows: 2% Visa and MasterCard.

The Responsibility of the Hirer:

• The hirer shall be responsible for the behaviour of all passengers and shall be primarily responsible for any damage caused to the vehicle whatsoever.
• The hirer shall be fully responsible and liable for any damage caused both inside and outside the vehicle by the hirer or a member of his or her party. This includes any behaviour resulting in damage to the vehicle or its contents by a third party. The hirer agrees to be held liable for the retail cost of any repair as a consequence of any damage caused. The repairer is to be elected by the company.
• The hirer shall ensure that they arrive in accordance with the booking time and place as confirmed with the company. Shall the hirer and/or any person in their party arrive more than 15 minutes after the confirmed booking time, it will be at the company’s discretion to cancel the booking at the hirers cost, or charge overtime in increments of 15 minutes.
• The hirer shall be responsible for payment of a fixed rate, which shall be determined by the company, at its sole discretion for the period during which the vehicle cannot be used as a consequence of said damage and repairs. That notwithstanding, the hirer shall also be responsible for any further loss incurred as a direct result of lost bookings.
• The hirer holds the company, its agents or employees harmless of any liability for any personal items or material damages arising from the conduct of his or her party.
• The company, its agents or employees shall not be held liable or responsible for any articles left in the vehicle and the hirer specifically indemnifies the company, its agents or employees from any such responsibility and undertakes to advise all other persons in his or her party.
• Where complimentary drinks are supplied by Sydney Party Limos Pty Ltd they must be consumed in the vehicle and may not be removed for any reason whatsoever.
• The company will not allow red wine to be consumed in the vehicle at any time.
• Karaoke is supplied for your entertainment. Any abuse or misuse of equipment e.g. microphones and remotes will result in use of such items and service being terminated immediately. This includes swearing into microphones, shouting abuse, and or directing abuse from vehicle so it can be heard outside. This and any other behaviour deemed to be inappropriate by the sole discretion of the chauffeur will result in loss of service immediately. Damaged and or lost microphone/s or remotes are the responsibility of the hirer and will incur a charge. Replacement Microphone $200 per item and remote $200 per item.
• As stated below, the company can and will recover any money for loss of property that is provided in the limousine. This includes, but is not limited to; glassware, cushions, bar equipment, DVD’s and CD’s.
• The hirer accepts that there is to be no smoking in the vehicle at all times. This is in accordance with the Bus Accreditation rules and regulations policy.
• The company does not permit the consumption of illicit drugs whilst in the vehicle. Failure to comply may result in the immediate termination of hire.
• Irresponsible behaviour that causes damage to the vehicle or endangers the safety of the other passengers will not be condoned. This includes, but is not limited to; sitting on the exterior of the vehicle, hanging out of the windows, shouting abuse, rudeness or intolerance with the chauffeur, arguing with the chauffeur, misuse of the equipment, fixtures or consumables in the vehicle and wilful damage to the interior generally.
• Opening of the emergency hatch and glass window is forbidden. This is for emergencies only, and fines will apply if not adhered to. Such behaviour may, at the discretion of the chauffeur, and Sydney Party Limos Pty Ltd, will result in the immediate termination of the hire. In addition, the hirer shall be held liable and responsible for any loss, howsoever caused, by the behaviour of his or her party.
• The hirer accepts that the DVD and CD equipment is provided as a courtesy. In the event that the equipment fitted to the vehicle malfunctions prior to or during the hire, Sydney Party Limos accepts no liability whatsoever and no compensation shall be provided, nor will the company provide a refund.
• In the event that a vehicle is involved in an accident or suffers from mechanical failure, or is no longer safe to drive, then the company shall make alternative arrangements to get the hirer and his or her to their destination. The company may at its entire discretion determine the method of onward travel. There can be no specific guarantees in terms of time, reliability of the vehicle and events out of the direct control of the chauffeur or the company. Events out of control of the chauffeur company include but are not limited to: major road accidents, road blocks, and heavier than usual traffic.
• Alcohol may not be consumed by passengers under the age of 18 years.

Refund Policy:

• To make a reservation the hirer is required to pay a deposit of 30% of the hire charge or an agreed amount between the hirer and The Company.
• Once a booking is placed, the hirer cannot receive a refund and the full hire amount is to be paid by the hirer.
Photo ID will be required to identify the hirer and will need to match the booking card holder of the credit card used for payment.
• Any payments by MasterCard and Visa will attract a surcharge fee. The fee will be advised prior to payment processing
• Payments by Cash, or Electronic Funds Transfer (EFT) are free from surcharge.

Cancellation Fee:

• Once a booking is placed, the hirer can cancel their booking, however by cancelling their booking the hirer agrees that they are forfeiting their booking and the full hire amount is still to be paid by the hirer to the Company.

Package Pricing:

• Prices are subject to change without notice, lunch package prices may vary through seasons.

Definitions of words outlined above:

These Terms and conditions apply to the person/people hiring the vehicle unless otherwise stated.
• The Hire date is the date that the booking is made and confirmed for.
• The Hiring person is the person responsible for the payment of the hire.
• The Hire time is the amount of time that the vehicle is hired or reserved for.
• The Chauffeur is the driver of the vehicle.
• The Vehicle is any of the Sydney Party Limos Fleet.
• The Booking is the period for which the hirer has committed to the hire and the full amount of the hire for that date has been paid.

Menu